General
We accept various payment methods including iDeal, credit/debit cards and Bancontact. All payment options will be displayed during checkout.
Orders
Yes, you will receive email updates, including an order confirmation and shipping notification with tracking information.
Delivery times vary depending on your location within the EU:
Shipping
Shipping costs are €2,90 to any destination! We do offer free shipping on orders over €150,- in the EU.
Yes, once your order is shipped, you’ll receive a tracking number via email that allows you to monitor your package’s journey.
If you’re not home during delivery, the courier will either leave your package with a neighbor, in a secure location, or at a local pickup point, depending on your country’s delivery practices.
Unfortunately we don’t offer express shipping at the moment. If you are really in a rush, please get in touch so we can possible think of a solution together.
Returns
Yes, you can return unworn merchandise in its original packaging within 30 days of receiving the items to get a full refund or exchange. Do keep in mind that we don’t cover return shipping costs.
To initiate a return, please contact our customer service team or fill out the return form included with your order. You’ll receive instructions on how to proceed. To initiate a return, please contact our customer service team or fill out the return form included with your order. You’ll receive instructions on how to proceed.
Once we receive your returned items, refunds are typically processed within 5-7 business days, depending on your payment method.
Contact
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